
Kansai American Center Reference Service (KACRS) can meet information needs of Japanese professionals in the news media, academia, think tanks, government agencies, and the public.
Our collection of materials, our access to U.S. Government reports, our ability to sort through online data and – most importantly – the expertise of our staff allows us to help our users find and interpret the most up-to-date and accurate information about U.S. policies and politics, economics and society, particularly as they affect Japan and the U.S.-Japan relationship.
For those who wish to receive periodic information bulletins from us, we offer the U.S. Info Alert e-mail service. To request a subscription to the service, see here. (Please note this service is currently only offered in Japanese)
Please make an appointment before you come to the KACRS for research or complex questions. Prior appointments allow us to provide you with better service.
Hours and Location
U.S. Consulate General Bldg. 6F. Map2-11-5 Tenma, Kita-ku, O-saka 530-8543
Inquiries & Appointments:
Tel: 06-6315-5970
(10:00-12:00, 13:00-17:00, Monday-Friday except for U.S./Japanese holidays)
Fax: 06-6315-5980
Walk-in Hours (13:00-17:00, Monday-Friday except for U.S./Japanese holidays)
Reference Inquiries:
Toll Free Number 0120-950-033
(10:00-17:00 Monday-Friday except for U.S./Japanese holidays)
Please note that we cannot answer questions regarding visas to the United States or American Citizen Service questions.
- If you have a question regarding U.S. Visas, please call 00531-13-1353 (Fee-based Visa Information Line)
- If you have a question regarding American citizen services, such as U.S. passports, notarial services, marriage or divorce in Japan, please see here. If you would like to contact American citizen services in your area, please see here.


U.S. Info Alert